Who we are

 We are a respected and valued diverse global community of more than 20,000 people representing 70 different countries and cultures. For over 70 years, we bring happiness and new experiences to global cruising guests to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises.

Onboard HR Director


Aim of the Position
As HR Director onboard our vessels, you will be the Costa culture ambassador responsible for managing our Crew with a natural orientation to people

Main responsibilities

  • Identifying and reporting potential ways to simplify HR processes by proposing valid alternatives
  • Assisting Ship Management during inspections (i.e. Port State Control, HESS…)
  • Running the onboard HR desk and participating in recruitment, internal mobility and talent scouting processes
  • Assisting the Captain in conducting random checks on compliance, disciplinary disembarkations, ethical misconduct and onboard Crew complaints
  • Coordinating the Welfare Committee to ensure high-quality Crew recreational activities and promoting diversity and inclusion initiatives
  • Welcoming newly hired personnel and explaining them the main onboard rules to facilitate a smooth integration
  • Overseeing the quality of learning and development activities
  • Assisting Evaluators and Evaluates in managing the evaluation process
  • Facilitating the resolution of potential conflicts between Crew Members

Job Requirements

  • Bachelor's degree (or foreign equivalent) from an accredited University or College in Human Resources, Business Administration, Psychology or related field
  • At least 3 years’ experience managing a staff
  • At least 2 years’ experience in Recruitment and Industrial Relations
  • Investigation, negotiation, resolving grievances and conflicts
  • Staff management, coaching and counseling
  • Supervision of disciplinary action
  • Efficient and good communicator
  • At ease with public speaking
  • Problem solving oriented
  • Computer literacy
  • English knowledge C1
  • Other two language knowledge B2 / C1
  • Italian knowledge is an advantage
  • Previous shipboard experience is a plus

Why join us

 We are excited to have you on the team! As a member of the Costa Crociere W.I.D.E.R. Community, you will be empowered with specific trainings and development support to fuel your growth both personally and professionally. We will provide you the necessary arrangements and pay for your travel to and from the port. Meals and accommodation are included onboard, as well as many facilities to enjoy your free time: Gym, Beach, Bar, Internet Point, onboard discounts.


Geographical area: Genova (Italy)



Privacy notice

Terms of Use for the website “career.costacrociere.it”

The use of website “career.costacrociere.it” is regulated by the following Terms of Use, which include the Terms of Use for the site www.costacrociere.it to which reference is made for all matters not mentioned.
The website “career.costacrociere.it” is managed by:

  • Costa Crociere S.p.A., headquartered in Piazza Piccapietra 48, 16121 Genova, P.IVA/Fiscal Code 02545900108 , share capital Euro 344,314,467.00 fully paid (herein after referred to as “Costa”), as data controller, through Monster Italia Srl.
  • CSCS: Cruise Ships Catering and Services International N.V., headquartered in Curacao and with branch in Italy in Piazza Piccapietra 48, Genova, P.IVA/Fiscal Code 01147380990, as joint controller. (herein after jointly referred to “Costa Group”).

The use of the website “career.costacrociere.it” is subject to the full acceptance of these conditions. Costa Crociere reserves the right, in its sole discretion, to modify these Terms of Use at any time and without warning. Users who continue to use this website following changes made by Costa, automatically accept those changes. The use of this website is, therefore, subject not only to the acceptance of these conditions, but also the acceptance of any changes to them.

1. Protection of copyright, trademarks and other intellectual property rights

1.1. All materials contained in the website “career.costacrociere.it” are protected by the laws of intellectual property. This material is the property of Costa and has been licensed to Costa.

1.2. The use of this website and downloading of information contained therein on open forums is permitted for purely private use. Any use for commercial purposes is strictly forbidden. It is strictly forbidden to reproduce, publish, disclose, transmit, distribute, display, remove, delete, add to or otherwise modify the website “career.costacrociere.it” in order to create works inspired by or to make commercial use of the contents thereof.

1.3. Any other use of the material contained on this website, including reproduction, modification, distribution or republication for purposes other than personal ones without the prior written permission of Costa is strictly forbidden.

2. Information for users


2.1. The information provided by users on the website “career.costacrociere.it”, and all data, including personal data, included in the user’s CV will be treated by Costa and CSCS as joint controllers in full compliance with regulations related to the Privacy and Security of Personal Data.

2.2. Users are required to provide only true and correct information, and to communicate to Costa any modification of their data.

3. Information regarding processing of candidates’ personal data

Under Article 13 of the General Data Protection Regulation - EU 2016/679 (hereinafter the “GDPR”), Costa and CSCS (jointly defined for simplicity “Costa Group”) wish to inform you of the following:

3.1 Purpose of data processing

The personal data that you freely and directly provided to Costa by forwarding your online application on “www.career.costacrociere.it” (eg. data in your form and data available online contained in your CV) will be processed for the following purposes:

a) Recruitment.  Allow you to participate in the selection of personnel for Costa Group. Your data will therefore be used for the initial evaluation of your profile in relation to “vacant” job positions available within the company or jobs you possibly selected from those available on the site.

b) Costa Careers Newsletter.  Furthermore, whenever you expressly give your consent, your personal data shall be processed by Costa Group for sending you communications relating vacation that matches my profile.

3.2 Nature of the provision of the data and consequences of refusal

The provision of data is optional, but is necessary for staff selection procedures. Any refusal to provide data will make it impossible to participate in these selection procedures for any job positions and / or will cause the inability to adequately assess your professional profile.

Moreover  without the data requested for the purposes shown in the above paragraph 3.1 letter b), the service requested may not be performed and you may not be able to take advantage of above-mentioned opportunity.

3.3 Categories of persons to whom the data may be communicated

Your personal data will be processed by staff processing, which operates within the Human Resources of the Costa Group, and by managers who have an interest in the selection of candidates, as well as by the staff of the company Monster Italy srl, which is involved in the management and maintenance of the above site, which operates on behalf of Costa as a data processor. Due to the needs of the individual organizational units of Costa or other companies of the Costa Group in Italy and abroad – that will operate as independent data controllers – your personal data can be communicated and transferred abroad, even in countries not belonging to the European Union, under the above mentioned companies and other companies for the evaluation of your application and the eventual establishment of a contractual relationship.
Your data may be disclosed to third parties, professionals and service company employees, supporting Costa in their personnel selection activities, and acting as treatment managers or as independent holders.
The complete list of those responsible is available within the company at the following addresses: Costa Crociere SpA , Piazza Piccapietra 48, 16121 Genoa, privacy@costa.it to the attention of Data Protection Officer .

3.4 Transfer of personal data outside of EU


Your personal data may be transferred abroad to third-party companies (e.g. Carnival Group Comapanies) belonging or outside the European Union for the purposes stated above.

Whenever data is transferred to States outside the European Union, said States shall guarantee an adequate level of protection, based on a specific decision of the European Commission or, alternatively, the recipient shall have a contractual obligation to protect data adopting an adequate and comparable level of protection to that provided under the GDPR.   

3.5 Data retention

Costa may keep your data for as long as necessary to achieve the purposes for which they were collected, however for no longer than 18 months from the date of acquisition. However, if you for any reason find the purpose of treatment to be over, you must give written notice to the Costa address specified below. Following this communication, Costa shall immediately grant the deletion of data provided from its archives and databases.

3.6 Rights of data subject

You have the right to:

  1. access your personal data through your user account;
  2. make corrections to your personal data through your user account;
  3. withdraw consent for our use and disclosure of your personal data by closing your user account;
  4. choose whether to participate in our personalised promotional scheme and other promotional schemes that we may offer from time to time;
  5. ask to delete your personal data;
  6. receive your personal data in a structured, commonly used and machine-readable format and to transmit those data to another controller (referred to as right to data portability);
  7. request a restriction of processing of your personal data;
  8. request information on:
  • the purpose of the personal data processing;
  • the categories of personal data;
  • the recipients of the personal data, in particular if the personal data are sent to third countries;
  • request the personal data retain period;
  • to lodge a complaint with a supervisory authority.

3.7 Data controller and data processor

The data controllers are:

Costa Crociere S.p.A. with headquarters in Piazza Piccapietra, 48 – 16121 Genoa, Italy and
Cruise Ships Catering and Services International N.V., headquartered in Curacao 
and with branch in Italy in Piazza Piccapietra 48, Genova,Italy.
The data processor appointed for the above purposes is : Monster Italia Srl, Via Ruggero Boscovich 18, 20124 Milano

This notice also holds true for Costa Group companies involved in the selection process related to the job position you have selected or to job positions for which your profile may be of interest.

3.8 Data Protection Officer

The Data Protection Officer can be contacted by e-mail privacy@costa.it or by ordinary mail at Costa Crociere S.p.A, Piazza Piccapietra 48, 16121, Genoa, Italy. 

3.9 Special/Sensitive personal data

It is recommended that you do not to enter any sensitive data (ie: personal data revealing racial or ethnic origin, religious beliefs, philosophical or other beliefs, political opinions, membership of parties, unions, associations or organizations of religion, philosophy, politics or trade unions, as well as personal data disclosing health and sex life) unless the position for which you submit your application explicitly requires you to do so.
In the latter case you will find a specific request in the description of the related job position and will be asked to send your CV via postal mail (in which a special declaration of consent will be inserted) together with a printed copy of your application. In the absence of a specific request in the description of the job position, any sensitive data entered by the candidate will not be considered and will be deleted immediately.

4. Cookie policy

4.1 “Cookie” technology is used to obtain information about the experience undergone on our website and to allow the operation of some services that need to be identified in the user’s passage through the various pages.

4.2 What are cookies?

A “cookie” is information sent from a browser to a server that allows the server to collect information from the browser and vice versa. The cookie will help the web site to recognize your device when the site is visited again. Cookies are used for many functions. For example, they can help us to remember your username and your preferences, analyze the performance of our website or even allow us to recommend content that we think may be of interest.

Our cookies are normally anonymous and cannot be connected to your personal information. First Party Cookies are associated with the domain name of the page you’re visiting and identify the person by means of a cross-reference with our database. They can only be assigned at the express request of users and the purpose of allowing their immediate identification for access to restricted areas of the website, without requiring users to manually enter the login and password. The user identity is never, in any case, included directly in the cookie and cannot be intercepted.

Every time you access the website, regardless of the presence or absence of a cookie, we log your browser type, operating system and the host along with the URL of the visitor source, as well as information on the required page. This data can then be used in an aggregated and anonymous form to perform statistical analysis on the use of the website.

4.3 What type of cookies does Costa use?

The cookies used on our website are divided into 4 types: strictly necessary, performance, functionality, and identification. Our site does not collect personal data and information relating to the individual, unless they voluntarily undertake to incorporate them. You can then browse our site without disclosing any identifiable personal information, including your email address. Please note that by choosing to disable cookies, some sections of the website may not work properly.

 

[_] You acknowledge that you have read and fully understand the Terms of Use and the Information regarding personal data processing. Accordingly you give the consent to process your personal data for the purposes set out in the Information, including the transfer of your personal data to locations outside of EU countries.

EN

Terms of Use for the website “career.costacrociere.it”

The use of website “career.costacrociere.it” is regulated by the following Terms of Use, which include the Terms of Use for the site www.costacrociere.it to which reference is made for all matters not mentioned.
The website “career.costacrociere.it” is managed by:

  • Costa Crociere S.p.A., headquartered in Piazza Piccapietra 48, 16121 Genova, P.IVA/Fiscal Code 02545900108 , share capital Euro 344,314,467.00 fully paid (herein after referred to as “Costa”), as data controller, through Monster Italia Srl.
  • CSCS: Cruise Ships Catering and Services International N.V., headquartered in Curacao and with branch in Italy in Piazza Piccapietra 48, Genova, P.IVA/Fiscal Code 01147380990, as joint controller. (herein after jointly referred to “Costa Group”).

The use of the website “career.costacrociere.it” is subject to the full acceptance of these conditions. Costa Crociere reserves the right, in its sole discretion, to modify these Terms of Use at any time and without warning. Users who continue to use this website following changes made by Costa, automatically accept those changes. The use of this website is, therefore, subject not only to the acceptance of these conditions, but also the acceptance of any changes to them.

1. Protection of copyright, trademarks and other intellectual property rights

1.1. All materials contained in the website “career.costacrociere.it” are protected by the laws of intellectual property. This material is the property of Costa and has been licensed to Costa.

1.2. The use of this website and downloading of information contained therein on open forums is permitted for purely private use. Any use for commercial purposes is strictly forbidden. It is strictly forbidden to reproduce, publish, disclose, transmit, distribute, display, remove, delete, add to or otherwise modify the website “career.costacrociere.it” in order to create works inspired by or to make commercial use of the contents thereof.

1.3. Any other use of the material contained on this website, including reproduction, modification, distribution or republication for purposes other than personal ones without the prior written permission of Costa is strictly forbidden.

2. Information for users


2.1. The information provided by users on the website “career.costacrociere.it”, and all data, including personal data, included in the user’s CV will be treated by Costa and CSCS as joint controllers in full compliance with regulations related to the Privacy and Security of Personal Data.

2.2. Users are required to provide only true and correct information, and to communicate to Costa any modification of their data.

3. Information regarding processing of candidates’ personal data

Under Article 13 of the General Data Protection Regulation - EU 2016/679 (hereinafter the “GDPR”), Costa and CSCS (jointly defined for simplicity “Costa Group”) wish to inform you of the following:

3.1 Purpose of data processing

The personal data that you freely and directly provided to Costa by forwarding your online application on “www.career.costacrociere.it” (eg. data in your form and data available online contained in your CV) will be processed for the following purposes:

a) Recruitment.  Allow you to participate in the selection of personnel for Costa Group. Your data will therefore be used for the initial evaluation of your profile in relation to “vacant” job positions available within the company or jobs you possibly selected from those available on the site.

b) Costa Careers Newsletter.  Furthermore, whenever you expressly give your consent, your personal data shall be processed by Costa Group for sending you communications relating vacation that matches my profile.

3.2 Nature of the provision of the data and consequences of refusal

The provision of data is optional, but is necessary for staff selection procedures. Any refusal to provide data will make it impossible to participate in these selection procedures for any job positions and / or will cause the inability to adequately assess your professional profile.

Moreover  without the data requested for the purposes shown in the above paragraph 3.1 letter b), the service requested may not be performed and you may not be able to take advantage of above-mentioned opportunity.

3.3 Categories of persons to whom the data may be communicated

Your personal data will be processed by staff processing, which operates within the Human Resources of the Costa Group, and by managers who have an interest in the selection of candidates, as well as by the staff of the company Monster Italy srl, which is involved in the management and maintenance of the above site, which operates on behalf of Costa as a data processor. Due to the needs of the individual organizational units of Costa or other companies of the Costa Group in Italy and abroad – that will operate as independent data controllers – your personal data can be communicated and transferred abroad, even in countries not belonging to the European Union, under the above mentioned companies and other companies for the evaluation of your application and the eventual establishment of a contractual relationship.
Your data may be disclosed to third parties, professionals and service company employees, supporting Costa in their personnel selection activities, and acting as treatment managers or as independent holders.
The complete list of those responsible is available within the company at the following addresses: Costa Crociere SpA , Piazza Piccapietra 48, 16121 Genoa, privacy@costa.it to the attention of Data Protection Officer .

3.4 Transfer of personal data outside of EU


Your personal data may be transferred abroad to third-party companies (e.g. Carnival Group Comapanies) belonging or outside the European Union for the purposes stated above.

Whenever data is transferred to States outside the European Union, said States shall guarantee an adequate level of protection, based on a specific decision of the European Commission or, alternatively, the recipient shall have a contractual obligation to protect data adopting an adequate and comparable level of protection to that provided under the GDPR.   

3.5 Data retention

Costa may keep your data for as long as necessary to achieve the purposes for which they were collected, however for no longer than 18 months from the date of acquisition. However, if you for any reason find the purpose of treatment to be over, you must give written notice to the Costa address specified below. Following this communication, Costa shall immediately grant the deletion of data provided from its archives and databases.

3.6 Rights of data subject

You have the right to:

  1. access your personal data through your user account;
  2. make corrections to your personal data through your user account;
  3. withdraw consent for our use and disclosure of your personal data by closing your user account;
  4. choose whether to participate in our personalised promotional scheme and other promotional schemes that we may offer from time to time;
  5. ask to delete your personal data;
  6. receive your personal data in a structured, commonly used and machine-readable format and to transmit those data to another controller (referred to as right to data portability);
  7. request a restriction of processing of your personal data;
  8. request information on:
  • the purpose of the personal data processing;
  • the categories of personal data;
  • the recipients of the personal data, in particular if the personal data are sent to third countries;
  • request the personal data retain period;
  • to lodge a complaint with a supervisory authority.

3.7 Data controller and data processor

The data controllers are:

Costa Crociere S.p.A. with headquarters in Piazza Piccapietra, 48 – 16121 Genoa, Italy and
Cruise Ships Catering and Services International N.V., headquartered in Curacao 
and with branch in Italy in Piazza Piccapietra 48, Genova,Italy.
The data processor appointed for the above purposes is : Monster Italia Srl, Via Ruggero Boscovich 18, 20124 Milano

This notice also holds true for Costa Group companies involved in the selection process related to the job position you have selected or to job positions for which your profile may be of interest.

3.8 Data Protection Officer

The Data Protection Officer can be contacted by e-mail privacy@costa.it or by ordinary mail at Costa Crociere S.p.A, Piazza Piccapietra 48, 16121, Genoa, Italy. 

3.9 Special/Sensitive personal data

It is recommended that you do not to enter any sensitive data (ie: personal data revealing racial or ethnic origin, religious beliefs, philosophical or other beliefs, political opinions, membership of parties, unions, associations or organizations of religion, philosophy, politics or trade unions, as well as personal data disclosing health and sex life) unless the position for which you submit your application explicitly requires you to do so.
In the latter case you will find a specific request in the description of the related job position and will be asked to send your CV via postal mail (in which a special declaration of consent will be inserted) together with a printed copy of your application. In the absence of a specific request in the description of the job position, any sensitive data entered by the candidate will not be considered and will be deleted immediately.

4. Cookie policy

4.1 “Cookie” technology is used to obtain information about the experience undergone on our website and to allow the operation of some services that need to be identified in the user’s passage through the various pages.

4.2 What are cookies?

A “cookie” is information sent from a browser to a server that allows the server to collect information from the browser and vice versa. The cookie will help the web site to recognize your device when the site is visited again. Cookies are used for many functions. For example, they can help us to remember your username and your preferences, analyze the performance of our website or even allow us to recommend content that we think may be of interest.

Our cookies are normally anonymous and cannot be connected to your personal information. First Party Cookies are associated with the domain name of the page you’re visiting and identify the person by means of a cross-reference with our database. They can only be assigned at the express request of users and the purpose of allowing their immediate identification for access to restricted areas of the website, without requiring users to manually enter the login and password. The user identity is never, in any case, included directly in the cookie and cannot be intercepted.

Every time you access the website, regardless of the presence or absence of a cookie, we log your browser type, operating system and the host along with the URL of the visitor source, as well as information on the required page. This data can then be used in an aggregated and anonymous form to perform statistical analysis on the use of the website.

4.3 What type of cookies does Costa use?

The cookies used on our website are divided into 4 types: strictly necessary, performance, functionality, and identification. Our site does not collect personal data and information relating to the individual, unless they voluntarily undertake to incorporate them. You can then browse our site without disclosing any identifiable personal information, including your email address. Please note that by choosing to disable cookies, some sections of the website may not work properly.

 

[_] You acknowledge that you have read and fully understand the Terms of Use and the Information regarding personal data processing. Accordingly you give the consent to process your personal data for the purposes set out in the Information, including the transfer of your personal data to locations outside of EU countries.